Terms & Conditions

General conditions of purchase and sale in the online store Mercados Ibéricos that can be accessed through the website www.mercadosibericos.com.
This document establishes the general conditions of the contractual relationship that has as its object the purchase of products of ILUSTRÂMBITO, Lda., Owner of the domain and store MERCADOSIBERICOS.COM with registered office in the Industrial and Technological Park of Evora, Edifice NERE, Rue Circular Norte, 7005-841 Evora - Portugal, with NIPC PT 513 192 107, by individual and / or collective persons (hereinafter referred to as CUSTOMER), who express their desire to purchase the products and services found on the website www.mercadosibericos. With, through an order via Internet through this web site. These orders sent by users constitute the conditions that are associated with these general conditions and that the CLIENT must necessarily accept via telematic prior to the purchase of the product. Through the web site www.mercadosibericos.com, the present conditions are available to CLIENT, so that you can read, print, file and accept them, and CUSTOMER cannot buy any product without verification of this acceptance. The CLIENT always has these general conditions in a visible place on the web.

The present general conditions, together with the ordering of the concrete products carried out by the CUSTOMER, in particular the particular conditions, constitute the formalization of the contract of sale between ILUSTRÂMBITO, Lda. And CUSTOMER, who claims to have read, understood and accepted these conditions.


By this contract ILUSTRÂMBITO, Lda. Undertakes to deliver to the CLIENT the products that have been ordered by him through the website www.mercadosibericos.com to exchange the payment of a certain price.

2.1. Delivery of the product. - ILUSTRÂMBITO, Lda. Undertakes to deliver the product in perfect condition at the address that the CUSTOMER completes in the order form, which shows the conditions that are attached the present general conditions. ILUSTRÂMBITO, Lda. Will not be responsible for the errors caused in the delivery, when the data entered by the CLIENT in the order form are not adjusted to reality or have been omitted.
2.2. Responsibility of ILUSTRÂMBITO, Lda.- ILUSTRÂMBITO, Lda. In any case, will not be responsible with respect to:
2.2.1. Errors, delays in access by the CLIENT in the introduction of your data in the order form, slow or impossible to receive by the recipients of the order confirmation or any anomaly that may arise when these incidents are due to problems in the Internet, causes Fortuitous or force majeure, and any other unforeseeable contingencies unrelated to the good faith of the company. In any case, ILUSTRÂMBITO, Lda. Undertakes to solve any problems that may arise and to provide all necessary support to the CLIENT to achieve a quick and satisfactory resolution of the incidence.
2.2.2. The errors or damages caused by the inefficient use and / or bad faith of the service by the CUSTOMER.
2.2.3. The failure of the operation of the electronic address facilitated by the CLIENT to send the confirmation of the order within twenty-four hours from the conclusion of the same.
2.2.4. ILUSTRÂMBITO, Lda. Has absolute responsibility for the quality of the products admitting the return of them, if the products are defective or do not reach the CLIENT in a correct state. ILUSTRÂMBITO, Lda. Will assume the costs incurred because of the return, whenever the CLIENT communicates this fact, within 7 days from the date of delivery and the product has not been consumed or altered in any way. ILUSTRÂMBITO, Lda. Shall be free from any responsibility for any breakages, breaks or defects of the product produced after the delivery thereof, likewise, ILUSTRÂMBITO, Lda. Shall have no responsibility about products that have already been consumed without any Type of incident communicated by the CUSTOMER that wishes to make a complaint. The CLIENT, before signing the delivery of the order, must ensure that the packaging arrives in perfect condition, without blows or deterioration. It is the CUSTOMER's obligation to reject the order if the packaging is damaged or damaged. The CLIENT expressly waives any claim for any contractual or non-contractual liability for any possible damages arising from what was previously reported in this clause. In any case, the responsibility of ILUSTRÂMBITO, Lda. Other than complying with the provisions set forth in this agreement under the terms of these general conditions, was limited to the exchange of the product or to the return of the value that, in his case, could have paid the CLIENT and always Return by the CLIENT of the product in question.

3.1. Payment .- The CLIENT undertakes to make the advance payment of the amount for the product actually requested in the following amount and form:

3.1.1. Amount.- The amount to be paid for the product actually requested by the CLIENT, depending on the product selected, will be the one that is marked on the website, and will be that figure in the specific order of the CLIENT at any time. These orders will constitute the conditions of the right order. ILUSTRÂMBITO, Lda. Will send within twenty-four hours, the order confirmation and its total amount. The prices of products that are shown on the website are always with VAT included. Also, at the price that appears on the website for each of the proposed products must add the relevant shipping costs. The CUSTOMER will receive the shipment by means of a logistics operator or specialized transport agency and with a deadline that will be a maximum of 3 working days for peninsular shipments. The customer will always be informed in the order confirmation, the expected date of delivery at the indicated address.
Custom-made or special-purpose products will have a variable delivery period depending on each situation. This information must be communicated to the CLIENT at the moment of placing the order. Because they are tariffs that ILUSTRÂMBITO, Lda. Never applies, they will always be the ones proposed by the companies according to the address and the weight of the shipment and that ILUSTRÂMBITO, Lda. Will communicate the overall cost of both the product and the shipping costs always beforehand To the CLIENT in the confirmation of the request for purchase.

3.1.2. Forms and means of payment.- The CUSTOMER shall pay the value corresponding to the product or service contracted through:

- SEPA bank transfer for any of these accounts:

Bank: Caixa Geral de Depósitos

IBAN: PT50 0035 0217 0001 0122 0302


Bank: Crédito Agrícola

IBAN: PT50 0045 9080 4026 6890 0662 5


- PayPal


The products presented on the website comply with Portuguese, Spanish and EU legislation. The responsibility of ILUSTRÂMBITO, Lda. Cannot be invoked in the case of products not conforming to the legislation of the country to which they may have been shipped according to the client's order. It is therefore for customers outside Portugal, Spain and the EU to verify the possibility of importing or using the products that are requested of us. The access to the web page will be voluntary, and therefore, the responsibility of the user, who will be responsible of all direct or indirect effect that the use that makes of the web site is derived, including, without limitation, all economic, technical result and / or adverse legal, even as the fraud of the expectations generated by our web site, obliging the user to keep ILUSTRÂMBITO, Lda. Free from any claims derived directly or indirectly from such facts.

ILUSTRÂMBITO, Lda. Is not liable for damages that may arise from interferences, omissions, interruptions, computer viruses, malfunctions and / or disconnections in the operative operation of this electronic system or in the computer equipment of users, motivated by causes other than ILUSTRÂMBITO, Lda. , Which prevent or delay the provision of services or navigation by the store, or delays or blockages in use caused by deficiencies or overloads of the Internet or other electronic systems, or the impossibility of providing the service or allowing access for reasons not attributable to the ILUSTRÂMBITO, Lda., Due to the user, to third parties, or to cases of force majeure. ILUSTRÂMBITO, Lda. Does not control, in general, the use that users make of the website. ILUSTRÂMBITO, Lda. does not guarantee under any circumstances that users use the web site in accordance with the Law, these General Conditions, generally accepted morality and good customs and public order, and that they do so diligently and prudent.


All contents published in the store and especially the drawings, texts, graphics, logos, icons, buttons, as well as software, trade names, industrial marks or designs and any other signs susceptible of industrial and commercial use are subject to copyright. Intellectual and industrial property of ILUSTRÂMBITO, Lda. Or third party owners who have duly authorized their inclusion on the website. In no case, shall it be understood that any license is granted or any waiver, transmission, total or partial transfer of said rights is granted, nor is there any right or expectation of rights, and especially of alteration, exploitation, reproduction, distribution or communication Content without prior express authorization from ILUSTRÂMBITO, Lda. Or the corresponding holders.

Therefore, the use of the ILUSTRÂMBITO, Lda. Website for public or commercial purposes is prohibited, so it cannot be exploited, reproduced, distributed, modified, publicly communicated, transferred, transformed or used web content.
It is expressly prohibited the introduction of hyperlinks for commercial purposes in web pages other than ILUSTRÂMBITO, Lda., That allow access to our website, without prior consent. In any case, the existence of hyperlink in web sites unrelated to us will not imply in any case the existence of commercial or mercantile relations with the holder of the web page where the hyperlink is established, nor accepted by the part of ILUSTRÂMBITO, Lda. Of its contents or services.


These general conditions are governed by Portuguese law. The Courts of Lisbon are expressly renouncing the USER to any other that may have corresponded to it. They are competent to resolve any controversy or conflict that derive from these present general conditions.

SEVEN. -If any clause in this document is declared null, the remaining clauses remain in force and are interpreted taking into account the will of the parties and the very purpose of these conditions. ILUSTRÂMBITO, Lda. May not exercise any of the rights and faculties conferred in this document which shall not imply in any case the waiver thereof unless expressly acknowledged by ILUSTRÂMBITO, Lda.


Order Revocation. - The products offered at www.mercadosibericos.com admit the right to withdraw from the purchase whenever the product is returned under the same conditions in which it was delivered and with the packaging in perfect condition. The deadline to give up is 14 days from the receipt of the order. The return shipping costs will always be borne by the CUSTOMER. The amount to be returned will be by bank transfer to an account whose holder is the person to whom the invoice was issued.

CUSTOMER'S LIABILITY. - The CUSTOMER assumes all risks of deterioration, impairment, damages and even loss of the products from the moment they have been made available by the third party that, on behalf of ILUSTRÂMBITO, Lda, delivers the products Requested.